Friday, March 30, 2007

Most frequently asked questions

1. Do we take Department of Labor patients? yes

2. Do we take Out of State Workers Compensation patients? yes , with approval from the adjustor.

3. Are our doctors board certified? yes

4. Do we have physical therapists on site? yes

5. Are our expected reimbursements by Florida Fee Schedule? yes

6. Where are the locations of our facilities? Two centrally located Winter Park and Lake Mary.

Two on the west coast of Fl Holiday and Bradenton and three on the east coast of FL :Delray ,Boca and Pt St Lucie.

7. Who are our treating physicians? Dr.Jungreis , Dr. Bernotus , Dr. Cases , Dr.Afong , Dr.Kromov, Dr.Baskin and Dr.Salinas.

8. What services do we provide? Facets , epidurels , rhizotomies ,carpal tunnel inj , joint injections, trigger point injections , Physical therapy and psychological counseling ,functional capacity evaluations , Independent Medical Examinations,ETC...

9. What do our doctors specialize in ? Pain Management.

10. What is the average wait time for an appointment? Depending on the office = 24 hours to 1 week.

11. What is average turnaround time for receiving the medical notes after the patient has been seen? Depending on the office = 24 hours to 3 days

12. Do we utilize an EMR system for Medical records? Yes. Because we utilize an EMR (Electronic Medical Records) system, our office can electronically email or fax our notes within 24 hours of the patient being seen, in most cases.

13. Do we require copies of previous medical records for new patients? Yes. We require previous medical records to be received in our office within 48 hours prior to the patient’s appointment.

14. Do we charge for copies of medical records? Yes. We charge $0.50 per page based on the FL Workers Comp Fee Schedule allowance.

15. How quickly will the bill/claim be submitted after the patient has been seen? In most cases, a claim will be submitted within 3-5 days after the patient has been seen.

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